You’re using an app or website that has been provided to you by Clementine or by your hearing care provider. Your privacy is important to Clementine, therefore we’ve developed this publicly available Privacy Policy that covers how we handle your information.
Privacy policy
Clementine is a Samplified Europe NV software product. Our users have a right to know our practices regarding the information we may collect when they are using our Clementine applications and/or websites as well as what type of information is collected. This privacy policy summarizes the information we may collect or receive for your hearing care provider in connection with any of our apps or websites in order to be compliant with the applicable laws and regulations to protect your data. Clementine and your hearing care provider have signed a Data Processing Agreement to ensure that your data is being dealt with securely.
Information Collection And Use
While using Clementine apps, for example for conducting hearing assessments, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, in order to let you participate fully in some activities, or to generate your Clementine profile for future assistance by professionals. Certain personal information and non-personal information may be collected from or about you while using the app, in order to provide you with services or advise. Personally identifiable information may include, but is not limited to contact information (your name, e-mail, address and phone number), demographic information (date of birth, age, gender, state of residence, etc.), medical information (hearing profile information, prior diagnosis, health habits, etc.), or commercial information (Products that you’ve purchased at your hearing care professional) etc. ("Personal Information"). Personally identifiable information is being collected for the purpose of providing services or advise to you. In addition, upon your consent personally identifiable information might also be used for marketing purposes in order to provide relevant offers to you. Non-personal information may include technical data (for example app usage data) and anonymized demographic or medical data. Non-personal information may be used for the purpose of research and software improvement.
